Introducing Redback Technologies: Reliable, Australian-made Storage

Redback Technologies is an Australian specialist solar battery design company, with headquarters in Brisbane, founded in 2015 and specific to the Australian market, constructed of international components.

  • Its heart is 5kW fully functional hybrid inverter
  • Full black-out protection, up to 6.9kW (10 secs)
  • 5kW PV / 4.6kW stand alone power
  • Compatible with modular Lithium-Ion batteries (Pylontech)
  • Range of storage capacity (2.4kWh to 11.8kWh)
  • Outdoor installation rated
  • Time of use setting (charge off the grid at off-peak rate)
  • Integrated monitoring through MyRedback app
  • Attractive all-in-one construction

 

We are now offering the Redback from $4,166* for the battery back-up inverter + switchboard and $8,627* for the full inverter & 4.8kWh battery system.

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Showing 6 comments
  • Simon Kirkland
    Reply

    Did you research this unit/system at all? their own website show a litany of bad reviews in relation to the product & the service/support. There isn’t even any response from the company to these reviews.

    • Brad McPherson
      Reply

      Hi Simon,

      Not only have we researched the Redback, we have one running live in our showroom and it’s great. You are right in that there are numerous bad reviews and all of these relate to the first generation product. In that version, the monitoring aerial was mounted in a way that the software could not respond and it repeatedly stalled. That issue has long been fixed and we are now well down the track of software versions. We can report that it is a solid as a rock. We have systems out there with no downtime and one of our biggest competitors has dozens of Redbacks in the field with no issues. I agree that Redback have been slow to respond to the online reviews and they are addressing this. Envirogroup have significant experience with batteries and we looked into many integrated systems before going with Redback but after our own internal testing and industry feedback we were satisfied that the system is not only robust but clever. Pylontech are one of the best Lithium batteries available and the Redback electronics was never an issue. If you are in Melbourne feel free to come into our showroom to see our working display and chat about it.

      Kind Regards

      Brad McPherson
      Sales and Marketing Manager
      Envirogroup

  • Ross Lawrence
    Reply

    You say headquarters in Brisbane but the only address on this page is in Victoria.. Where can I find your place if I want to drop in for a chat about a system?

    • Brad McPherson
      Reply

      Hi Ross,

      Envirogroup’s HQ is in Beavers Road Northcote Melbourne. Redback HQ is at Building 1015, 80 Meiers Road, Indooroopilly QLD 4068.
      I am assuming you are in QLD? You can contact Redback on 1300 240 182 or call us at any time. If you are in Melbourne please feel free to visit us.

      Kind Regards
      Brad McPherson
      Sales Manager
      Envirogroup

  • Peter Cook
    Reply

    Is Redback a Lithium variant type of battery and are there other battery types that you retail?

    • Brad McPherson
      Reply

      Hi Peter,

      Redback use Pylontech US2400 Lithium Iron Phosphate (LFP) batteries which routinely appear in the top echelon of battery brands. Check this independent report comparing the Pylontech US2000 with other big players like Sony:
      http://batterytestcentre.com.au/wp-content/uploads/2017/07/Battery-Testing-Report-6-June-2019.pdf

      Envirogroup has extensive experience with all sorts of battery chemistry going all the way back to flooded lead-acid. As well as our preferred brands like Tesla, Enphase and Redback we have installed many of the current popular systems such as LG Chem, Delta, BYD, Sonnenschein, Samsung, BAE, Simpliphi etc. For off-grid work we tailor the solution to the problem and might select an appropriate battery from any that are available. For residential grid-connected systems we need integrated battery solutions that are elegant and easy to install. Delta for instance have an excellent system that is reliable and smart but is not integrated into a single package so it is ugly and takes forever to install so it’s taken a back seat in our product range. Redback is even easier to install than Tesla, does more and is far less expensive with similar reliability.

      Please feel free to call us at any time to talk in more detail if you wish.

      Kind Regards

      Brad McPherson
      Sales and Marketing Manager
      Envirogroup

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